Frequently Asked Questions

Find answers to common questions about dietary supplements and our services

Manufacturing & Quality

Softgel Production: 2 million capsules/day
Hard Capsule: 1.5 million/day
Tablets: 3 million/day
Powder Mixing: 10,000kg/batch
Gummies: 500,000 pieces/day

Manufacturing & Quality

Our quality control includes: Raw Material Testing, In-Process Testing, Finished Product Testing, Stability Testing, and Third-Party Verification.

Payment & Ordering

Bank Transfer (T/T)
Letter of Credit (L/C)
PayPal
Credit Card (for samples)
Payment terms: 50% deposit, 50% before shipment for new clients.

Yes, we provide samples for evaluation. Standard products: free samples (customer pays shipping). Custom formulations: sample fee applies. Sample lead time: 2-3 weeks standard, 4-6 weeks custom.

Product Questions

We specialize in manufacturing a wide range of dietary supplements including: Softgel Capsules, Hard Capsules, Tablets, Powders, Gummies & Candies, and Liquid Formulations.

Yes, our manufacturing facility is fully GMP (Good Manufacturing Practice) certified. We adhere to strict quality control standards and comply with FDA, Health Canada, and EU regulations.

Standard Products: 5,000-10,000 units
Custom Formulations: 10,000-50,000 units
Private Label: 50,000+ units
Contact us for sample orders.

Shipping & Logistics

We ship worldwide to over 50 countries including USA, Canada, UK, Australia, EU countries, Japan, South Korea, Singapore, Middle East, South Africa, New Zealand, and Latin America.

Sea Freight: 30-45 days
Air Freight: 7-14 days
Express (DHL/UPS/FedEx): 3-7 days
Production lead time additional: 4-8 weeks standard, 8-12 weeks custom.

Still Have Questions?

Our team is ready to help. Contact us for personalized assistance.