Disclaimer & Privacy Policy

The information provided on this website is for general informational purposes only. All information on the Site is provided in good faith, however we make no representation or warranty of any kind, express or implied, regarding the accuracy, adequacy, validity, reliability, availability, or completeness of any information on the Site.

1.1 Not Medical Advice

The information on this website is not intended to be a substitute for professional veterinary advice, diagnosis, or treatment. Always seek the advice of your veterinarian or other qualified animal health provider with any questions you may have regarding a medical condition. Never disregard professional veterinary advice or delay in seeking it because of something you have read on this website.

1.2 Product Information

Our products are dietary supplements intended for pets. Individual results may vary. The statements made about our products have not been evaluated by the Food and Drug Administration (FDA) or any other regulatory authority. Our products are not intended to diagnose, treat, cure, or prevent any disease.

1.3 External Links

Our website may contain links to external websites that are not provided or maintained by us. We do not guarantee the accuracy, relevance, timeliness, or completeness of any information on these external websites.

We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you about how we look after your personal data when you visit our website and tell you about your privacy rights.

2.1 Information We Collect

We may collect, use, store and transfer different kinds of personal data about you, including:

• Identity Data: Name, company name
• Contact Data: Email address, phone number, address
• Technical Data: IP address, browser type, device information
• Usage Data: Information about how you use our website

2.2 How We Collect Your Data

We collect data through:

• Direct interactions: When you fill out contact forms, request quotes, or communicate with us
• Automated technologies: As you interact with our website, we may automatically collect Technical Data about your equipment and browsing actions
• Third parties: Analytics providers such as Google Analytics

2.3 How We Use Your Information

We use your personal data for the following purposes:

• To respond to your inquiries and provide customer support
• To process your quote requests and orders
• To improve our website, products, and services
• To comply with legal obligations

2.4 Data Security

We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used, accessed in an unauthorized way, altered, or disclosed. We limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know.

2.5 Data Retention

We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

2.6 Your Legal Rights

Under certain circumstances, you have rights under data protection laws in relation to your personal data, including the right to:

• Request access to your personal data
• Request correction of your personal data
• Request erasure of your personal data
• Object to processing of your personal data
• Request restriction of processing your personal data
• Request transfer of your personal data

2.7 Cookies

We use cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies.

3.1 GDPR Compliance (For EU Visitors)

If you are located in the European Economic Area (EEA), you have specific rights under the General Data Protection Regulation (GDPR). We process your personal data based on legitimate business interests, contract performance, or your consent. You have the right to withdraw consent at any time.

3.2 CCPA Compliance (For California Residents)

Under the California Consumer Privacy Act (CCPA), California residents have the right to:

• Know what personal information is collected about them
• Request deletion of their personal information
• Opt-out of the sale of their personal information
• Non-discrimination for exercising their privacy rights

We do not sell your personal information to third parties.

3.3 International Data Transfers

Your information, including personal data, may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.

Our website is not intended for children under 13 years of age. No one under age 13 may provide any personal information to or on the website. We do not knowingly collect personal information from children under 13.

If you have any questions about this disclaimer or privacy policy, please contact us:

• [email protected]
• +86 13692519108
• Xinya Street, Huadu District, Guangzhou City, Guangdong Province, China